The transformation journey
Five phases, one gate at a time,
until your teams lead.
One team, from level 3 to level 4.
Weeks 1–3
Frame: the ambition, in figures
Leave week three with a target the executive committee has signed.
- People
- CTO, domain heads, sponsor, programme lead. With us: engagement lead, senior network expert.
- Workstreams
- Ambition. Set the target autonomy level at two, five and seven years.
- Baseline. Rate every activity on the TM Forum autonomy scale.
- Indicators. Build one indicator tree, from executive committee to scenario team.
- Governance. Name the sponsor, the programme lead and the steering committee.
- Deliverables
- Signed ambition · baseline · indicator tree · governance charter · confidential business case.
GateExecutive committee sign-off.
Weeks 3–8
Map: where the time goes
Pick the three scenarios worth starting with.
- People
- Working groups from every domain, the future core team. With us: facilitators, network and data engineers.
- Workstreams
- Listen. Collect each team's expectations and pain points.
- Activities. Measure where time is spent and where it waits, by value stream mapping.
- Data. Rank every source by value and by cost of access.
- Scenarios. Rank candidates against b.lo's standard scenarios by volume, risk and data readiness.
- Deliverables
- Activity map · value stream maps · data source map · ranked backlog.
GateThree scenarios chosen, core team named.
Months 2–4
Adapt: from the b.lo base to your know-how
Start from the multi-vendor base, then capture your own expertise, case by case.
- People
- Core team, domain experts. With us: network engineers, platform integrators.
- Workstreams
- Need. Align the team on what it wants, through user stories.
- Processes. Adapt the standard BPMN processes to your organisation.
- Diagnosis. Grow the base tree with your own causes, markers and remediations.
- Bench. Freeze the historical cases that prove the tree on your network.
- Deliverables
- Sources connected · your processes · your diagnostic tree · bench.
GateThe tree meets its precision target on the bench.
From month 3
Earn trust: from shadow to allow
Delegate a scenario once it has proven itself on your network.
- People
- Zone analysts, experts who write the policies, steering committee. With us: scenario lead.
- Levels
- shadowAgents propose, analysts decide, agreement is measured.
- askThe agent prepares, an analyst validates.
- allowThe action runs within your experts' policy, logged and re-measured.
- Criteria
- Shadow to ask: target agreement reached, no regression on the bench.
Ask to allow: policy approved, thirty days of operations replayed. - Deliverables
- Per scenario: level · policy · replay report.
GateThe steering committee approves each promotion.
Months 5–6
Extend: your teams take the lead
By month six your teams take the lead: they run the proven scenarios on their own and extend them to new zones, new domains and new scenarios.